Flight Cancelled? You May Soon Get This Whopping Amount As Compensation
There have been several instances where your flight to your best friend’s wedding or a few days vacations, got delayed or cancelled due to a storm or something else. And then you have to wait for any updates for that flight or refund, but your plan gets ruined anyway.
Well, it seems like the government has finally come up with a solution. Currently, if a flight is delayed by over two hours, you are entitled to free refreshment from the carrier. If it’s delayed for over 24 hours, you can get a free hotel stay.
Based on the Union Aviation Ministry’s recommendations every flyer might soon be entitled to a compensation of up to Rs. 20,000 as a refund if their flight is get delayed or cancelled, depending upon the impact. Other proposed law oh the ministry is that in case of voluntary deboarding, airlines will have to conduct on-the-spot auctions. For forced denied boarding, the minimum compensation will be Rs. 5,000.
The decision however still needs to be approved but after this news came out, many airlines have been disregarding the recommendation and are completely against its practice.
The reason the airline industry has given for denying this recommendation is that if this decision somehow gets into practice there will be an immediate hike in the price of the fare and so they eventually will be forced to pass on the cost to the passengers.
According to a report in The Times of India, the Federation of Indian Airlines (FIA), which is an umbrella body of IndiGo, GoAir, Jet Airways and SpiceJet, has written to the Aviation Ministry stating that the existing rules already safeguard the interests of the passengers in a fair manner and making them more stringent would lead to an increase in the costs for airlines.
Other than the usual reasons which are related to weather, airlines also claimed that severe infrastructure crunch is also another major reason due to which delay in flight operation occur at big airports. Defending all the airlines the FIA has stated that these delays are not in their hands.
Due to these and some other reasons, the airlines have demanded to drop down the proposed changes in the list of rules and continue with the ones which already has been safeguarding the passenger interests.
The government, on the other hand, has said that a decision on the matter will be taken in a balanced manner keeping in the pros and cons of the said decision and that the new rules will be implemented based on the interests of the passengers as well as the industry.